LambdaTrain Hub Privacy Policy for AI Data Analysis

Introduction

LambdaTrain (“we,” “our,” or “us”) values the privacy of our users (“you” or “your”). This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our web application to upload CSV files, analyze data, train machine learning models, and generate predictions. By accessing or using our services, you agree to the practices described in this policy.

Information we collect

• Account information: Email address and username provided during registration.
• Authentication data: Email address used for sending one-time passwords (OTP) to verify accounts.
• Uploaded files: CSV files uploaded by users are stored in a dedicated folder on our hosting provider’s servers. Only file names, column names, and the target column are displayed in the admin dashboard for service improvement and error detection. We do not process or use the actual content of the files beyond enabling the service.
• Payment information: We do not store payment details. Transactions are processed securely through PayPal. Only the transaction ID returned by PayPal is stored for subscription management.
• Technical data: Information related to server logs, such as IP addresses, may be collected automatically for security and maintenance purposes.

How we use your information

• Account management: To create and manage user accounts.
• Email verification: To verify email addresses via OTP.
• Service delivery: To provide and improve our services, including file handling and error detection.
• Subscription management: To manage subscriptions and payments through PayPal.
• Support: To respond to user inquiries and provide assistance.

We do not use uploaded file content for any purpose other than operating the service.

Data storage and security

• Hosting: All data is stored on secure servers provided by our hosting service.
• Protection: We implement industry-standard security measures, including HTTPS encryption, to protect your information.
• Limits: While we strive to safeguard your data, no system can guarantee absolute security.

User rights

• Access and modification: You may update your account information (email, password) at any time.
• Deletion: You may request deletion of your account and associated data.
• Control: You may choose not to provide certain information, though this may limit your ability to use some features.

Payments and subscriptions

• Processor: All payments are processed via PayPal.
• No storage: We do not collect or store credit card or banking information.
• Record: Only the PayPal transaction ID is retained for subscription tracking.

International compliance

LambdaTrain is operated from Jordan but is committed to complying with international data protection standards, including the General Data Protection Regulation (GDPR) and other applicable laws, to ensure transparency and user rights globally.

Children’s privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we discover such data has been provided, we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.

Contact us

If you have questions or concerns about this Privacy Policy, please contact us at: [email protected].